Community Connectors Program

At South East Community Links (SECL), we believe that strong communities are built through connection, support and collaboration. Our Community Connectors program provides an on-the-ground presence at Dandenong Station and Frankston Station, ensuring that individuals can access essential services and support.

What We Do

Every weekdays from 1:00PM to 5:00PM, two SECL Community Connectors, qualified in social work, mental health, and nursing are stationed at:

• Dandenong Station (in partnership with Metro Trains)
• Frankston Station (in partnership with Frankston City Council and Metro Trains Melbourne)

Our Community Connectors provide:

• Immediate support for individuals facing challenges related to emergency relief, housing, financial stress and settlement services.
• Referrals to vital local services, including mental health support, drug and alcohol services, homelessness assistance, and family violence programs.
• Training for Metro Trains staff, equipping them with the knowledge to better understand the local community and available support networks.

SECL, Metro Trains, and Frankston City Council are committed to making Dandenong and Frankston Stations safer, more inclusive, and vibrant spaces for the entire community. Through this program, we aim to:

• Reduce incidents of anti-social behavior and trespassing in and around the stations.
• Foster a stronger sense of community by connecting individuals with the resources they need.
• Support Metro Trains staff with community education and engagement strategies.

By working together, we’re strengthening these public spaces, ensuring they remain welcoming, supportive, and safe for everyone.