Support & Referrals

A wrap-around approach to supporting clients.

Support and referrals: to get you through difficult times

Our Community Wellbeing team not only assists with food relief but also provides referrals to SECL’s other services, providing a wrap-around approach to clients.

We have built long-lasting deep connections with multicultural communities ensuring our services provide culturally safe and appropriate support to community members. Our bi-cultural workers play an important role in helping communities members to understand information, navigate services and access support.

We work alongside community members experiencing hardship to offer meaningful solutions that are trusted, place-based and people-centred including

In addition to SECL’s services, our Community Wellbeing team may also refer you to other specialist support agencies to help provide urgent support and address some of the underlying causes of hardship. We support individual community members to connect with external services. We will not provide any information without your consent.

Throughout our 50-year history, SECL has developed mutual beneficial relationships with many local community organisations, health services and local governments. We have more than 20 referral partners locally who support with material aid including food, clothing and other services. Our team helps community members to navigate and connect with these services, saving them time and removing barriers.

Referrals to specialist services may include

  • Mental health services
  • Family violence services
  • Alcohol and other drugs support
  • Social and affordable housing
  • Financial counselling
  • Legal advice