Monthly Archives: December 2021

CEO’s End of Year Message

Every person counts, every system fair. Against the backdrop of the COVID-19 pandemic, this simple message remains our priority, now and into the future. For while, we’ve all been impacted by the pandemic, these impacts have not been felt equally. We’ve seen growing inequality for women, youth and people from culturally diverse backgrounds. This is…

Safia gets the support she needs

Mother and daughter

At 26 years old, Safia arrived in Australia from Afghanistan with her husband and daughter on a Humanitarian Visa. Safia’s husband has a severe physical and mental disability. When she first arrived, Safia spoke little English and had limited digital literacy skills. She presented to SECL’s settlement services during lock-down to seek support regarding employment….

How to avoid a debt hangover this Christmas

Young girl in front of Christmas tree

By Kay Dilger, Head of Financial Wellbeing ‘It’s the most wonderful time of the year…’ according to the famous Christmas carol. However, as financial counsellors know it’s also the ‘most expensive time of the year’! Against the backdrop of the COVID-19 pandemic, an increasing number of families in Australia will be struggling to put Christmas…

SECL welcomes interpreter recommendation for banks

Australia’s largest provider of financial counselling services to multicultural communities, South East Community Links, has welcomed the release of the Final Report of the Independent Review of the Banking Code of Practice 2021 which includes a recommendation to provide free interpreters to assist customers from non-English speaking backgrounds. South East Community Link’s (SECL) submission to…